Refund Policy

Effective Date: August 1, 2025
 

At Idaho Coffee Roasting Club, your satisfaction is our priority. If there is an issue with your order, we will work with you to make it right. Please review the details of our refund policy below.
 

Damaged or Incorrect Orders

If your coffee arrives damaged or you receive the wrong item, contact us within 7 days of delivery. We will arrange for a replacement or issue a refund at no additional cost to you.
 

Freshness Guarantee

Because coffee is a perishable product roasted to order, we do not accept returns for reasons of taste preference or ordering errors. However, if you believe there is a problem with the freshness or quality of your coffee, please reach out so we can assist you.
 

Subscriptions

You may cancel your subscription at any time. If your next shipment has already been processed, that shipment cannot be refunded, but future charges will be stopped immediately.
 

How to Request a Refund or Replacement
Email: dwight@dwightdavis.com
Phone: (208) 761-7016
Please include your order number, a brief description of the issue, and photos if applicable.
 

Processing Refunds

Approved refunds will be issued to your original payment method within 5–7 business days.
 

Questions
If you have any questions about this policy, contact us:
Email: dwight@dwightdavis.com
Phone: (208) 761-7016
Address: 6568 S Federal Way, Boise, ID 83716